I think interest in their product has declined enormously since several posters in the forums complained about the inability to leave the camera mounted on the slider for for tripod-only shots, and the jolting of the camera when the camera moves over the center carriage. I find that on the original slider, the camera requires more force in the first half of its travel, after which it zooms across, so difficult to maintain a steady slide. I haven't however experienced problems of the tripod flexing, and I'm using a GH3 and Manfrotto 190XB Pro. The slider arrived a couple of months ago and I'm still waiting to receive the drag adjuster. Also, a friend claims he can see rust on the mechanism, but it may just be discoloration. I hope Edelkrone has solved these issues, but I feel taken, as Edelkrone was in the process of coming out with the new version when I placed my order. If I had to do it over again, I would have gotten any ordinary slider.

I just received my Edelkrone Sliderplus v2. It looks a lot sturdier than the first version. Straight out of the box it has the same tipping problems in the middle as I've read about for v1. I've emailed Edelkrone asking for a new video on how to fix the tipping as it doesn't look as straight forward as the v1 video. There aren't any open screws for quick adjustments.

We'll see how quickly they respond. My hope is that they haven't just pushed a second version out without extensive testing and prepared problem solving faqs.

@jbrettell That's unfortunate to hear. Please do keep us posted. This is a great design concept and if they can somehow sort out the tipping issue it will set a new standard for sliders.

That's really too bad. I almost pulled the trigger on this since it's the only slider that will fit in a carry-on luggage. Hope they work things out.

@jbrettell I tried loosening and tightening the screws on my v1 slider as well (to reduce "bump" when camera moves over center carriage), but couldn't detect any difference... On the other hand, the slider does work better with the GH3 than it did with my super lightweight Panny TM900, so I guess the heavier the camera, the smoother it should be. One thing I'm really disappointed in though is that even with the drag adjustment on tight, the whole ensemble jiggles a bit, making it impossible to use just the tripod while the slider is mounted on top. Has the new design solved that issue then?

Gh3 - slider plus v2

I´m the owner of a Slider Plus V2. It´s a nice concept, but neither is that thing "smooth", nor is it stable. The slider has a switch on the side, which acts as a brake. Edelkrone claim that the slider is "rock solid", until you make use of that brake and lock it down. Unfortunately, the construction is anything but rock solid.

If I put a video head on top of the slider, I won´t get smooth pans and tilts, because the movable part of the slider is very shaky and rattles around.

I wrote to edelkrone several times, but they didn´t answer. I´ve had to pay a premium price fot that slider, but I got a flawed tool and the customer service seems to be asleep.

@sir_danish I feel your pain. I purchased the original Edelkrone slider just months before the release of V2. I was pretty miffed, since it seemed to be an acknowledgement that there was something the matter with V1 (there is!). Edelkrone did respond to my email in a timely fashion, asking me to provide them with video showing them that the thing isn't smooth, but I just threw my hands up. And not only did I have to pay shipping to Vietnam, but also another 25% ON TOP OF THE COST OF THE UNIT AND THE SHIPPING, or somewhere around $750! I regret not having gotten a portable, light and inexpensive unit from Varavon or something.

I feel your pain guys. But I have the slider (V2) and manage to make it work. But sure, out of the box it wasn't perfect. There is some videos on their website to fine tune their products

http://support.edelkrone.com/customer/portal/topics/534001-product-adjustments-tips-tricks/articles?page=1

I had to adjust the tension of the wheels (they were too loose conducting in a bump in the camera when passing the central column) and saw that I can't use one kind of tripod with it. I have the tripod available on deals here (CT-7402 + FC-04H) and it wasn't good with it : the head couldn't lock completly and they were some flexing in the legs : no smooth shot possible. You have to use a simple leg tripod. There is a video explanation (above).

But yeah, considering the price you're right to expect a perfect product out of the box and a customer service that solve any problem.

Even after my 4th mail, edelkrone didn´t reply. The first time I contacted them regarding the slider problem was last friday. They answered within 15 minutes and asked me for "visual support". Now they have their visual support, but I´m still awaiting their reply. I´m really upset, because that slider wasn´t cheap at all.

@astraban They contacted me today, because they are "analysing my case". I had to wait three workdays for a simple and short answer and it took them one day to analyse my case. Maybe edelkrone is a one-man company, who knows. I didn´t assume that a simple warranty case would completely overstrain a manufacturer of premium price metal rails. The thing is that I didn´t ask them to solve a software problem or something like that. I can´t repair the slider myself, so the whole concern should be as easy as "return the slider, we will replace/repair it".